Tuesday, March 2, 2010

Symantec Endpoint Protection Manager (SEPM) def update issue

So you've installed the latest sepm and all went well until you realize your defninitions are dated 2009. easy fix, run liveupdate in the manager console... Wait, what, they're up-to-date!?

Guess something is stuck then, hey :)

step 1: make sure you are on the Internet, can get to the liveupdate servers: http://definitions.symantec.com/defs/{updatefile}.exe OR FTP://FTP.symantec.com/public/blahblah
step 2: run luall.exe location in c:\program files\symantec\liveupdate and see if it downloads anything (prob not)
step FIX: I'll cross post later but

http://service1.symantec.com/support/ent-security.NSF/docid/2008041516215948

seems to give it a proper cleanout of the old defs and you can expand the process to do all your definitions with a little care

good luck with sep, here's hoping the next version is better ;-)

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